DEPARTMENT OF MENTAL HYGIENE: Single Point of Accessibility

SPOA for Adults
The SPOA initiative for adults focuses on improving coordination and enhancing the capacity of the mental health system to provide case management, housing and other critical supports to individuals with serious mental illness who have difficulty successfully living in the community. The goal is to create and nurture a system that promotes recovery-oriented services that are available, flexible, personally-tailored, and responsive to individual need. The SPOA initiative for adults is committed to:

  • Assuring access to individuals with the greatest need
  • Facilitating movement among appropriate levels of services
  • Improving integration between case management, housing and treatment services
  • Ensuring choice for recipients
The SPOA committee screens all referrals for case management and housing services and ensures access to all available case management and housing vacancies. In Tioga County we currently offer 3 levels of case management including general case management, supportive case management and intensive case management. Housing options are through Rehabilitation Support Services Inc. and include 3 levels of housing services.

SPOA for Children
The purpose of the SPOA for children and families is to identify those children with the highest risk of placement in an out-of-home setting and to develop appropriate strategies to manage those children in their home. The SPOA for children is responsible for the following:

  • Implement an initial screening process and obtain baseline information. The information can be used to measure clinical outcomes, measure the quality of services and can also be used to identify gaps in the services system.
  • Provide an organized process to manage access to services
  • Use a comprehensive assessment tool to be used in the development of an individualized service plan

Contact Information

Ruth Roberts, Tioga County SPOA Coordinator
(607) 689-8165
robertsr@co.tioga.ny.us


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